COVID Protocols & Mitigation

For staff and customer safety please find below the physical and operational changes which we intend to continue with now that we have entered into Alert Level Zero 

In General

Our aim is to provide a safe environment for our staff and customers that remains comfortable, attractive, and conducive to spending time with friends and family. Mostly this focuses on strong sanitising routines and asking people to take personal responsibility for using their common sense to minimise the risk of spreading or catching this horrid virus.

We have carried out a whole range of risk assessments and all of our staff have been through a thorough period of re-training on how we need to operate during this latest version of normality. We ask that you respect their requests, our changes to service, and the extra rules, regs and bureaucracy that we have, for all the right reasons, decided to implement even though some are no longer legally required.

Our staff won’t be coming to work at the pub if under the weather and we ask that any customers feeling poorly or showing any signs of having COVID do the same and save their visit for another occasion. 

Essential principles (Inside and Out)

Allocated tables only for dining. Everyone will need to be allocated a table to sit at if you wish to dine, this is partly to help manage food service but also to help minimise congestion within the pub.

Table Service Only For Food. For now we feel it best for all food orders to be taken at the table. 

Children and Pushchairs. When inside, to maximise space and for everyone’s safety, we do require all children to remain seated with their parents. For the same reason please leave pushchairs outside.

Toilets. Please sanitise your hands at the station on the way in and on the way out of the access corridor. This should be done on top of your normal hand washing in the toilets as an extra measure to keep door handles and push plates as clean as possible in between the new regular sanitising routines.

Payments. Although cards are preferred, cash payments will be permitted.

Party size rules – Inside and Outside. 

In a nutshell, as of the 11th August, there are no rules over table sizes …yay!..although outside our largest table seats 8 and inside it’s a 10 downstairs and the private dining room can seat up to 14. 

Reservations Inside. For inside tables, we encourage you to book online in advance, as this is the best way to make sure that you have a table and reduce the chance of people gathering in the pub waiting for tables to come free. Please speak to one of our managers if you wish to book one of the larger tables. We shall still keep some pub spirit alive by keeping a few tables free for those that do want to turn up spontaneously just for a drink or a bite to eat.

No Reservations Outside. We will not be taking any reservations for outside tables but will be actively managing them so you won’t be able to just grab any table on arrival but will need to wait to be allocated one.

Please be on time. We will continue to space out our reservations a little more to allow more time for tables to be sanitised between different parties. Please try to be on time, not too early and not too late, so that we keep things running smoothly and avoid build-ups, backlogs, and queues.

On Arrival

Masks. Although masks are no longer required when entering a pub or restaurant, some people may feel more comfortable doing so. That’s fine with us and we ask everyone to respect this.

Sanitise your hands. Please would everyone use one of the sanitising stations before entering the pub or sitting down, be it inside or out.

Check-in. Whether you have booked or not please would just one of your party check-in at the new “Old Desk” when you arrive, so that we can tell you where you are sitting or allocate you a table. If others are ahead of you, please be mindful of their space. On nice days this will be outside, otherwise, it will be in the new main bar area.

What have we actually done?

Staff

Cleaning and Hygiene

Physical changes

Operational changes

Firebrake Announcement

Hi folks

We imagine that most of you will have now heard that Wales will shortly be going into a full “firebreak lockdown” for a couple of weeks. This means that we are being forced to shut from 6 pm this Friday (23rd October) until Monday 9th November.

At the end of this period, as we will need time to buy in fresh produce and for our chefs prepare everything again from scratch, we shall remain closed on the Monday but we will reopen again for lunch on Tuesday 10th November and continue to trade all day, every-day, for as long as we are permitted to….crossed fingers, toes and eyes that this will be the last lockdown but don’t hold your breath!

Our phone lines won’t be being manned until the 9th but our online booking system will remain active and we would be absolutely delighted if you decided to book in and make a reservation for when re-open. Meanwhile, please try to stay safe and keep smiling.

All the best

The Boat Crew

Welcome Back - Video

Take a look at the things we've been up to during the COVID19 Closure to help with further mitigating the risks of COVID19 for our customers and our staff. We look forward to seeing you again!

Re-Opening Update

A number of people have contacted us recently regards making bookings, assuming that we’ll be opening on or around the 4th of July. However, this permission only applies to English pubs and restaurants and since The Boat is in Wales this doesn’t apply to us.

It’s obviously a very difficult time for everyone and politicians are mostly doing their best but Mr Drakeford is being particularly tight-lipped over when and under what conditions pubs and restaurants in Wales might be permitted to re-open, so we continue to speculate and make tentative plans based on the English guidelines 

Gov.Wales did finally throw a few verbal crumbs to pubs and restaurants yesterday by saying that we might be able to trade outside only from the 13th July. Opening up or closing down a rural pub restaurant isn’t like turning a tap on or off and given the unreliable British weather (for example periodically sunny yesterday, wet and windy today) we just can’t see how it is practicable or economically viable to just trade outside, so we will be staying shut until we can open up on sensible terms to trade inside as well.

We think that from the moment that we’re given a green light it will take us 3 weeks to be ready to open. This may seem a long time but given so much uncertainty and the need to implement physical alterations, restock, un-furlough the staff and retrain them to operate in a quite different way, it will take all of that. Also, if the guidelines re social distancing remain at 2m, given the layout of our particular pub, we may not open at the earliest possible date as, commerciality aside, we want to keep everyone safe but don’t want to make spending time in our pub feel like socialising in a hospital.

Worryingly, during yesterday’s Q&A they said that there would be no further announcements regards when we might be able to open for business inside until they have seen how trading outside goes. Given outside trading won’t start until the middle of July we are reading no further announcements on the inside until the end of July, meaning we may not be able to open until mid to late August! 

Nevertheless, just in case there is an unexpected turn of events, we shall cross our fingers and prepare for week commencing 3rd August as the earliest that we might re-open, although we won’t be taking any bookings at all for any dates until we have decided for sure.

Please subscribe to our newsletter below for updates on this and other news going forward. 

Thanks for taking an interest and we hope to see you again sooner rather than later!

Temporary Closing

The Boat is temporarily closing!

You’ve probably all heard the latest statement by Boris and the government, advising as many people as possible to work from home and to avoid visiting pubs, clubs and restaurants. This puts us in a very difficult situation as we need to decide what is best for our customers and equally as importantly our staff, as well as having an eye on the business as a whole.

Having listened to a number of our customer and staff fears and concerns regards passing anything on prematurely to elderly or infirm family or friends and with a view that we will probably be forced to close in a week or two anyway we feel that on balance the right thing to do is to temporarily shut up shop at the end of play this Mothering Sunday.

Along with the rest of the country, we will continue to monitor the situation, listen to the “experts” and crystal ball gaze regards when we may be able to reopen. Right now we are perhaps optimistically thinking a month but we’ll keep you posted.

In the meantime, we hope you all stay happy and healthy.

Six Nations at The Boat

Matches made in heaven?
Rugby? Lunch? Banter? Bloody Mary? Foaming Ale?
Bottle of Claret? Gin? Brandy? Coffee? …Sleep!?

Come and join us in our private dining room for the first of the Six Nations matches.

The deal will be that you can book as a many or as few places as you like at the table (we can seat up to 16) for the price of your lunch; either

1. a “6 nations burger”, where the topping and accompaniments of our classic steak-
burger with chips will reflect where the match is being played - £13.45
or
2. a platter of charcuterie, cold meats and cheeses with bread and pickles -£13.95

If you want to book in for one of the following matches then please give us a bell (01978 280205) or ask at the bar.

PLEASE NOTE ONLY 16 PLACES AVAILABLE SO BOOKING REQUIRED.